Privacy notice

How Receptarna collects, uses and protects the personal data of visitors, users and customers.

Effective from: [DOPOLNI: publication date]

At Receptarna we respect your privacy. In this notice we explain which personal data we process, why, for how long, and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).

Controller

The controller of personal data is [DOPOLNI: full company name, address, registration number and tax number]. Email for questions about personal data: info@receptarna.si

What data we process and why

WhenDataPurposeLegal basis
Visiting the siteIP address, browser type, time of visit (server logs)operation and security of the sitelegitimate interest
Contact form or emailname, email address, content of the messagereplying to your messageyour consent or steps taken at your request
User accountusername, email, password (encrypted), saved recipesoperation of the accountcontract (terms of use)
Recipe submission (team members)author's name, text and photos of the recipeeditorial review and publicationcontract
Commentsname, email, IP address, content of the commentpublishing the comment, protection against spamlegitimate interest
Purchase in the shopname, address, email, phone number for delivery, order detailsfulfilling the order, invoicescontract, legal obligation (retention of invoices)
Analytics and advertising cookiesonline identifiers, data on use of the sitemeasuring visits, showing advertisementsyour consent

We do not store payment card details – payments are processed by the payment provider.

Advertising

We show advertisements on the site through the Google AdSense service (Google Ireland Limited). With your consent, Google may use cookies to show advertisements tailored to your interests. Without your consent, only non-personalised advertisements are shown. More: How Google uses information. In future we will also publish advertisements from direct sponsors – these advertisements do not collect personal data.

Analytics

To measure visits we use [DOPOLNI: chosen analytics tool (e.g. Google Analytics 4 or Matomo), provider, whether data is transferred outside the EU]. Analytics is loaded only once you have allowed it in the cookie settings.

Who else processes data (processors)

  • website hosting: [DOPOLNI: hosting provider, e.g. Neoserv, Slovenia],
  • protection of comments against spam: Akismet (Automattic, USA – transfer on the basis of

standard contractual clauses or the EU–US Data Privacy Framework),

  • advertising: Google Ireland Limited,
  • payments: [DOPOLNI: payment providers, e.g. Stripe, PayPal],
  • delivery: [DOPOLNI: delivery service],
  • newsletter: [DOPOLNI, if introduced].

We have concluded data processing agreements with all processors. We do not sell data.

How long we keep data

  • messages from the contact form: [DOPOLNI: e.g. 1 year after the last communication],
  • user account: for as long as the account exists; when the account is deleted, we delete the data,
  • comments: for as long as the comment is published,
  • invoices and order data: as required by law (invoices 10 years),
  • server logs: [DOPOLNI: hosting provider's retention period].

Your rights

You have the right of access to your data, and the rights to rectification, erasure, restriction of processing, data portability and to object. You may withdraw your consent (e.g. for cookies) at any time – this does not affect the lawfulness of processing before the withdrawal. Send your request to info@receptarna.si; we will reply within one month at the latest.

If you believe that we process your data unlawfully, you may lodge a complaint with the Information Commissioner of the Republic of Slovenia.

Cookies

How we use cookies is described in the Cookie policy.

Changes

We may update this notice. The date of the latest change is shown at the top of the page.